Theme 7: Next Generation Operations
As you complete the paradigm shift to full cloud maturity, your Blue Sentry managed services team has the experience to take you to Next Generation operations on day one. We design our services to remove the risk and learning curve that any team must deal with when learning to manage in a new way.
Rather than merely reacting to issues as they happen at the infrastructure level we will integrate monitoring at the application level to predict and eliminate issues before they affect your users. We will combine predictive monitoring with machine learning to establish dynamic thresholds for your alerts so that alerts never become irrelevant to your team. Where appropriate we will automate self-healing in your environment. Once your logs are aggregated in a central location, we will establish fleet management and automated change management.
Our monitoring tools can integrate with AWS services at the API level to allow you to adopt scalable services and still get the monitoring data you need to operate effectively even in a dynamically scaling environment where infrastructure is rarely static. Combining all of this with world-class tagging and governance strategies and real-time cost management capabilities will give you the confidence to achieve the full cloud promise for all of your workloads.
Choose from three engagement models — Consult, Collaborate, and Concierge — which provide varying levels of service to optimize budget and achieve the optimal collaboration framework for your team and ours.
Details of each level of engagement are featured below.