Current Openings

To apply for any of the below-listed open positions, please send a resume and cover letter to jason@bluesentryit.com.

ENGINEERING

DevOps Architect Level 1

Key roles and responsibilities include:

  • Serve as the primary technical resource embedded on Blue Sentry customer teams
  • Design and implement continuous integration and continuous deployment frameworks from code to deploy
  • Design and implement automated provisioning and configuration frameworks in support of infrastructure-as-code
  • Design, implement, configure and manage system monitoring solutions that alert teams to problems before customers are impacted
  • Work closely with customers and other team members to understand complex requirements and translate them into automated solutions
  • Provide support to ensure mission critical applications and components are being monitored and meet security, reporting and retention requirements as well as disaster recovery requirements of Blue Sentry customers
  • Mentor junior team members

Qualifications:

  • Degree in Computer Science, Engineering, MIS or related area
  • Deep real experience with AWS platform and services such as EC2, S3, Route 53, DynamoDB, Lambda, ECS, SQS, SNS, etc.
  • AWS Certifications
    • Solution Architect – Associate
    • Developer – Associate
    • SysOps Administrator – Associate
  • Application, systems and DB monitoring experience
  • Experience across several areas of IT and network infrastructure (load balancers, subnets, gateways, NAT, bastion servers, SSL certs, DNS, etc.)
  • Knowledge and experience with CI/CD and IT automation methodologies and tools (e.g. Jenkins, Ansible, Chef, Puppet, Artifactory, Selenium, Clover)
  • Experience in scripting and development languages such as: C#, JavaScript, Java, Python, Ruby, PowerShell and bash
  • Experience with operating high volume SaaS applications
  • Experience with Agile software development including Scrum or Kanban

DevOps Architect Level 2

Key roles and responsibilities include:

  • Lead, mentor and coach a small team of DevOps professionals
  • Serve as the primary technical point of contact between Blue Sentry and our customers
  • Evaluate Blue Sentry customers’ maturity in public cloud (AWS) adoption and recommend strategies for how customers can transform their business by maturing cloud adoption
  • Design and implement continuous integration and continuous deployment frameworks from code to deploy
  • Design and implement automated provisioning and configuration frameworks in support of infrastructure-as-code
  • Design, implement, configure and manage system monitoring solutions that alert teams to problems before customers are impacted
  • Work closely with customers and other team members to understand complex requirements and translate them into automated solutions
  • Provide support to ensure mission critical applications and components are being monitored and meet security, reporting and retention requirements as well as disaster recovery requirements of Blue Sentry customers

Qualifications:

  • Degree in Computer Science, Engineering, MIS or related area
  • Deep real experience with AWS, and cloud-native 3rd party tooling used for operating a SaaS application in AWS such as Alert Logic, Datadog, CloudHealth, etc.)
  • AWS Certifications
    • Solution Architect – Associate
    • Developer – Associate
    • SysOps Administrator – Associate
    • Solution Architect – Professional
    • DevOps Engineer – Professional
  • Application, systems and DB monitoring experience
  • Depth of experience across all areas of IT and network infrastructure (load balancers, subnets, gateways, NAT, bastion servers, SSL certs, DNS, etc.)
  • Knowledge and experience with CI/CD and IT automation methodologies and tools (e.g. Jenkins, Ansible, Chef, Puppet, Artifactory, Selenium, Clover)
  • Expertise in scripting and development languages such as: C#, JavaScript, Java, Python, Ruby, PowerShell and bash
  • Experience with operating high volume SaaS applications
  • Experience with Agile software development including Scrum or Kanban

SysOpsEngineer Level 1

Key roles and responsibilities include:

  • Implement continuous integration and continuous deployment frameworks from code to deploy
  • Implement automated provisioning and configuration frameworks in support of infrastructure-as-code
  • Implement, configure and manage system monitoring solutions that alert teams to problems before customers are impacted
  • Work closely with customers and other team members to understand complex requirements and translate them into automated solutions
  • Provide support to ensure mission critical applications and components are being monitored and meet security, reporting and retention requirements as well as disaster recovery requirements of Blue Sentry customers

Qualifications:

  • Degree in Computer Science, Engineering, MIS or related area.
  • System administration experience with Windows and/or Linux (both preferred)
  • Strong command line skills
  • Application, systems and DB monitoring experience
  • Understanding of basic IT and network infrastructure (load balancers, subnets, gateways, NAT, bastion servers, SSL certs, DNS, etc.)
  • Experience in scripting and development languages such as: C#, JavaScript, Java, Python, Ruby, PowerShell and bash
  • Experience with or awareness of basic Agile software development practices

SysOpsEngineer Level 2

Key roles and responsibilities include:

  • Implement continuous integration and continuous deployment frameworks from code to deploy
  • Implement automated provisioning and configuration frameworks in support of infrastructure-as-code
  • Implement, configure and manage system monitoring solutions that alert teams to problems before customers are impacted
  • Work closely with customers and other team members to understand complex requirements and translate them into automated solutions
  • Provide support to ensure mission critical applications and components are being monitored and meet security, reporting and retention requirements as well as disaster recovery requirements of Blue Sentry customers

Qualifications:

  • Degree in Computer Science, Engineering, MIS or related area
  • Experience with AWS platform and services such as EC2, S3, Route 53, DynamoDB, Lambda, ECS, SQS, SNS, etc.
  • One or more of the following AWS Certifications
    • Solution Architect – Associate
    • Developer – Associate
    • SysOps Administrator – Associate
  • Application, systems and DB monitoring experience
  • Understanding of basic IT and network infrastructure (load balancers, subnets, gateways, NAT, bastion servers, SSL certs, DNS, etc.)
  • Knowledge and experience with CI/CD and IT automation methodologies and tools (e.g. Jenkins, Ansible, Chef, Puppet, Artifactory, Selenium, Clover)
  • Experience in scripting and development languages such as: C#, JavaScript, Java, Python, Ruby, PowerShell and bash
  • Experience with Agile software development including Scrum or Kanban

Technical Account Manager

As an increasing number of large enterprises move critical systems and develop new applications to the cloud, we are in need of high-powered technical talent to advise our customers on this journey. You will work one on one with our top tier customers throughout the entire application lifecycle advising them during the planning phase of new projects to supporting them when they have systems operating in production.

The Technical Account Manager (TAM) functions as part of the Blue Sentry engineering team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as an expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project planning and launch and ongoing operational issues. TAM‘s are engaged at the account level in providing recommendations and proactive advice through all phases of the implementation life cycle.

In order to be successful in this role, you must possess customer facing skills that allow you to represent Blue Sentry well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the cloud. In this role, you will also act as the voice of the customer within Blue Sentry to escalate problems and to drive prioritization of business needs for our customers.

Every day will bring new and exciting challenges on the job while you:

  • Engage with your customers to understand business needs
  • Help Enterprises define IT and business processes that work well with cloud deployments
  • Work hands on with customers engineering team to develop, migrate, and debug application issues
  • Troubleshoot technical issues and drive issue escalation with Blue Sentry teams
  • Complete analysis and present periodic reviews of operational performance to customer leadership
  • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
  • Make recommendations on how new AWS offerings fit in the company architecture
  • Champion and advocate for customer requirements within Blue Sentry and AWS (be their voice)
  • Advise customers on how to make their applications more resilient, cost effective and fault tolerant
  • Know and use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  • Work with some of the leading technologists around the world
  • Work directly with Blue Sentry and AWS engineers to ensure that customer issues are resolved as expediently as possible

Basic Qualifications:

  • 5/7+ years design/implementation/consulting experience of distributed applications
  • Previous customer facing experience as a technical lead
  • Strong customer focus and bias for action
  • Excellent oral and written communication skills
  • Bachelor’s degree required; Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired

Deep experience in one or more of the following areas:

  • Systems administration (Linux and/or Windows)
  • Networking (DNS, IPsec, BGP, VPN, Load Balancing)
  • Database (MySQL, SQL, Oracle)
  • Software design or development
  • Infrastructure architecture
  • Content distribution
  • IT Security
  • BigData/Hadoop
  • Troubleshooting
  • Performance Tuning
  • Tools for Operations Automation and Configuration Management (e.g. Chef/Puppet)
  • Continuous Integration

Preferred Qualifications:

  • 10+ years IT/Technical Industry experience
  • Experience with AWS service offerings
  • Experience working directly with Enterprise customers
  • Technical Program or Project Management experience
  • Ability to manage multiple tasks and projects in a fast-moving environment
  • Demonstrated ability to adapt to new technologies and learn quickly.
  • Presentation skills; high degree of comfort with both large and small audiences.
Help Desk Analyst 1

Blue Sentry is seeking an experienced, motivated and energetic help desk analyst to join our team.  If you have a passion for troubleshooting and solving customer problems, we want to speak with you.  There are two positions to be filled.  One is for help desk coverage from 7AM – 3PM ET and the second is to cover the 3PM – 11PM ET shift.

Key Roles and Responsibilities Include:

  • Serve as the primary engineer on help desk coverage during your assigned shift
  • Manage and resolve help desk tickets
  • Provide client response and solutions within documented service level agreements
  • Monitor alarms and proactively address issues before they become a problem
  • Troubleshoot and resolve tickets and alarms
  • Update client runbooks and standard operating procedures
  • Add to the Blue Sentry knowledge base of incident resolutions and known errors
  • Identify trends and patterns in incidents
  • Provide excellent customer service and communication to clients

Qualifications

  • Experience troubleshooting systems including, but not limited to: Windows, Linux, web applications, databases and AWS infrastructure/services
  • Windows server administration experience
  • Linux server administration experience
  • VPN configuration and user management
  • Experience using a ticketing system such as Zendesk
  • Experience with JIRA and Confluence (preferred, not required)
  • Knowledge of network infrastructure (load balancers, DNS, NAT servers, bastion hosts, etc.)
  • Ability to work in a console/GUI as well as the command line
  • Customer obsession

SALES/MARKETING

Inside Sales Representative

Key roles and responsibilities include:

  • Learn and maintain in-depth knowledge of Amazon Web Services and Blue Sentry services and associated technologies
  • Collaborate with marketing team to develop and refine demand generation programs and activities, including live events, email marketing and targeted call campaigns
  • Develop and execute targeted lead generation call campaigns to qualify prospects
  • Collaborate with the Blue Sentry sales team on lead strategy and optimization
  • Consistently exceed monthly quota for qualified leads

Basic Qualifications:

  • 3 years of technology related sales or relevant work experience in an inside sales and lead generation role
  • 1 year of experience driving demand and lead generation in the technology industry
  • 1 year of experience using sales automation tools such as Salesforce.com
  • A Bachelor’s degree in marketing, business, technology, or relevant field of study preferred
  • Limited travel required

Preferred Qualifications: 

  • Accomplished range of skills from high level strategic thinking to creative and detailed execution
  • Proven track record of managing complex and multi-faceted lead generation programs
  • Demonstrated ability to drive projects through to completion
  • Demonstrated ability to work independently and autonomously
  • Ability to forge relationships with sales leaders and reps
  • A career path that demonstrates increasing levels of responsibility and an interest in driving and/or being associated with benchmark industry products/services
  • Superior oral and written communication skills in English

Cultural Fit:

  • Speed – a sense of urgency evidenced by a bias for action and the ability to drive deals through the sales process quickly
  • Learning – a thirst for technical understanding along with a desire to constantly “sharpen the saw” to improve sales skills
  • Ownership – Exhibits deep emotional investment in customer success and objectives and takes action to make customers successful even when that action falls outside of the candidate’s job description

Sales Executive

Key roles and responsibilities include:

  • Learn and maintain in-depth knowledge of Amazon Web Services and Blue Sentry services and associated technologies
  • Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle Solution selling to the Executive Suite
  • Collaborate with the Blue Sentry sales team on sales strategy and optimization.
  • Collaborate with clients and Blue Sentry technical teams to craft custom solutions for clients
  • Manage and close sales opportunities through accurate forecasting, account and opportunity planning, account resource allocation and opportunity management
  • Consistently exceed quota for incremental monthly recurring revenue

Qualifications:

Knowledge, Experience and Track Record:

  • Proven consistent sales performance over time in complex technology solution-sales-oriented roles
  • Subscription sales experience selling to C suite
  • Understanding of solution selling principles and proven track record in successful application of those principles
  • Deep understanding of cloud computing maturity and value proposition, including the ability to apply the value of cloud technologies to varying use cases

Cultural Fit:

  • Speed-a sense of urgency evidenced by a bias for action and the ability to drive deals through the sales process quickly.
  • Learning-a thirst for technical understanding along with a desire to constantly “sharpen the saw” to improve sales skills
  • Ownership-Exhibits deep emotional investment in customer success and objectives and takes action to make customers successful even when that action falls outside of the candidate’s job description.